Maintaining a Singular Identity with Various Products and Services: A PR Case Study on the BPI Expat Pinoy Program
In 2005, the Bank of the Philippine Islands launched its BPI Expat Pinoy Program, a holistic program of personal financial planning and management to provide financial empowerment to Filipinos living and working abroad. The program consists of products, various services, and initiatives that help Overseas Filipinos maintain financial control even when abroad. Aside from products such as BPInoy Remittance for the Overseas Filipinos, the BPInoy Expat Pinoy Program also organizes educational and literacy forums for Overseas Filipinos such as the BPInoy Learning Series and awards such as BPInoy Awards and the Search for Ten Outstanding Expat Pinoy Children. With many products and services connected to its Expat Pinoy Program and Overseas Filipino segment – it is a challenge to sustain focus on the identity of the Program. In its press releases and other media relation activities, coherence is generated by bringing focus to the main objective of the Program: providing financial control and empowerment to Filipinos abroad, the country’s “new heroes.” For print materials for example, the article would be wrapped up by veering the reader towards BPI’s primary objective of supporting Overseas Filipinos. BPI’s communication programs for Expat Pinoy have garnered several awards such as three Tambuli Awards in 2009. The BPInoy Learning Program won silver in two categories: Most Effective Family-Oriented Brand Campaign and Best Innovative and Integrated Media Campaign while the Search for Ten Outstanding Expat Pinoy Children won silver in the Most Effective Teens Brand Campaign.


